Shipping policy
📦 Shipping Policy – Ellara Jewels
At Ellara Jewels, we’re committed to delivering your order quickly, safely, and with complete transparency.
🚚 Shipping Timeline
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Order Processing Time: 1–2 business days
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Delivery Time (India): 3–7 business days (depending on your location)
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Express Delivery (if available): 1–3 business days
You will receive an SMS/email with your tracking details once the order is shipped.
📍 Shipping Locations
We currently ship across all major cities and pin codes in India.
International shipping coming soon!
💰 Shipping Charges
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Free Shipping on all prepaid orders
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Cash on Delivery (COD): ₹49 extra
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No hidden fees — what you see is what you pay.
❌ Undeliverable Areas
If your pincode is currently unserviceable by our courier partners, we will notify you immediately and process a full refund.
📦 Packaging & Safety
Your jewelry will be packed with care in a tamper-proof, secure, and elegant box, perfect for gifting.
🕒 Delays & Exceptions
We aim to deliver on time, but in rare cases (e.g. strikes, natural delays, festivals), shipping may take slightly longer. We appreciate your patience and support 💛
If you have any questions, feel free to contact us at:
📧 support@ellarajewels.com
📞 +919558203518